89bd8's Privacy Policy
This policy describes in detail how your personal information is collected, stored, and used on the 89bd8 platform, and what steps we take to protect your privacy.
Section 1 — Introduction
89bd8 ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). The purpose of this privacy policy is to clearly inform you of what information about you is collected when you use the 89bd8 website and services, how it is used, how long it is retained, and under what circumstances it is shared with third parties.
By using the 89bd8 website or any of our services, you are considered to have read and accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This policy applies to all 89bd8 services — including sports betting, live casino, slot games, fishing games, and all related activities.
Section 2 — Data Collection
89bd8 collects your information in several ways. Below is a detailed description of what information is collected and how:
2.1 Information You Provide Directly
Information you provide yourself during account registration and use includes:
- Full name and username
- Email address and mobile number
- Date of birth (for age verification — services are only available to those aged 21 or above)
- Payment information — bKash, Nagad, Rocket, or Upay number
- Documents required for identity verification (where applicable)
- Your messages and information during communication and support interactions
2.2 Automatically Collected Information
When you use the 89bd8 website or app, certain information is collected automatically:
- IP address and device identifier
- Browser type, version, and operating system
- Page visit information, session duration, and click history
- Login and logout time and date
- Transaction history and gaming activity information
- Information collected through cookies and similar tracking technologies (see Section 7 for details)
2.3 Information Received from Third Parties
In some cases we may receive information from third-party sources, such as payment providers (bKash, Nagad, Rocket, Upay), fraud prevention agencies, and age verification agencies. This information is used solely to improve the quality of our services and ensure security.
Section 3 — Purpose of Data Use
89bd8 uses the information collected about you for the following purposes:
Account Management
Creating, verifying, managing, and securing your account.
Transaction Processing
Processing deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
Customer Support
Resolving your questions and issues via 24/7 live chat and email.
Legal Compliance
Complying with applicable laws and regulations and preventing fraud.
Service Improvement
Analyzing user experience to improve the platform's functionality and quality.
Responsible Gaming
Monitoring your gaming behavior to ensure responsible gaming and providing support where needed.
89bd8 never sells your information to third parties for marketing or advertising purposes. Protecting the privacy of your information is our first priority.
Section 4 — Data Sharing & Disclosure
89bd8 does not share your personal information with third parties except in the following limited circumstances:
4.1 Service Partners
We work with selected service providers for payment processing, technical infrastructure, and security. These providers act only on our instructions and cannot use your information independently. bKash, Nagad, Rocket, and Upay have their own privacy policies.
4.2 Legal Obligations
We may be required to disclose your information to comply with a court order, a legitimate request from a law enforcement agency, or applicable law. In such cases we will endeavor to notify you within the bounds permitted by law.
4.3 Fraud Prevention and Security
Information necessary to protect our platform's security and prevent fraud and money laundering may be shared with relevant investigative agencies.
4.4 Business Transfers
In the event of a business merger, acquisition, or restructuring, your information may be transferred. In such circumstances the new controlling party will be bound to comply with the terms of this privacy policy.
📌 Important
89bd8 never sells or rents your information to advertisers, marketers, or unrelated third parties.
Section 5 — Data Security
89bd8 takes industry-standard technical and administrative measures to ensure the security of your personal and financial information:
- SSL Encryption: All information transmitted on our platform is secured with 256-bit SSL encryption technology. This ensures that your information cannot be read or altered while in transit.
- Secure Servers: Your information is stored on safe and secure servers where unauthorized access is prevented.
- Access Controls: Only authorized staff can access your information, and they follow strict confidentiality policies.
- Regular Security Audits: The security of our systems is regularly reviewed and tested.
- Fraud Monitoring: Automated monitoring systems are active to detect suspicious activity.
However, transmitting information over the internet is never completely risk-free. Even though we take the highest protective measures, keeping your account password confidential and using trusted devices is your own responsibility.
Section 6 — Data Retention
89bd8 retains your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
6.1 While Your Account Is Active
Your profile information, transaction history, and gaming records will be retained while your account is active. This information is essential for providing you with services and managing your account.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a further period for legal obligations, dispute resolution, and fraud prevention purposes. Financial transaction records are mandatorily retained in accordance with applicable law.
6.3 Data Deletion Requests
Subject to legal obligations, you may contact [email protected] to request deletion of your personal information. We will fulfill your request as promptly as possible and within the limits of applicable law.
Section 7 — Cookies Policy
The 89bd8 website uses cookies and similar technologies. Cookies are small text files stored on your device that allow our website to recognize your browser.
7.1 Types of Cookies
Essential Cookies: These cookies are necessary for maintaining login sessions, ensuring security, and operating the website's basic functionality. Without them the website cannot function properly.
Functionality Cookies: These cookies are used to remember your preferences and settings, such as language preference, theme setting, and so on.
Analytical Cookies: These cookies help analyze how users use our platform. This information is used to improve service quality.
7.2 Cookie Controls
You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt many website features and you may not be able to log in properly.
Section 8 — Your Rights
As a registered member of 89bd8, you have the following rights over your personal information:
- Right of Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of this information.
- Right to Rectification: You have the right to request correction if there are any errors or inaccuracies in the information we hold about you.
- Right to Erasure: Within the limits of legal obligations, you have the right to request deletion of your information.
- Right to Restrict Processing: In certain circumstances, you have the right to request that processing of your information be limited.
- Right to Object: You have the right to object to your information being used for a specific purpose.
- Right to Data Portability: You have the right to receive your information in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within the timeframe set by applicable law.
Section 9 — Protection of Minors
89bd8's services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. If we are informed or have reason to believe that a person under the age of 21 has registered by providing false information about their age, we will immediately close that account and delete the associated information.
If you believe that a minor you know has registered on 89bd8, please notify us at [email protected].
Section 10 — Policy Changes & Updates
89bd8 reserves the right to update this privacy policy from time to time. This policy may be revised in response to service improvements, legal changes, or technological changes.
10.1 Change Notifications
For significant changes, we will post a notice on our website and notify registered email addresses. For minor changes, the policy on the website may be updated silently.
10.2 Continued Use After Changes
Continuing to use 89bd8 after a policy update will be considered as acceptance of the new policy's terms. If you disagree with the updated policy, you have the option to close your account.
Section 11 — Contact
If you have any questions, comments, or complaints about this privacy policy, please contact us:
🎧 Customer Support
Live Chat: Get instant support 24/7 through the live chat on our website.
Email: [email protected]
Language: Support available in Bengali and English.
We respect your privacy and are committed to resolving any concerns you have promptly.
Need more help?
89bd8's dedicated support team is by your side 24 hours a day, 7 days a week — in Bengali and English.
Log in to 89bd8